It definitely is frustrating when a Catalina coupon you expected doesn’t end up printing from the register. However, there is something you can do. Read on to find out what to do if your Catalina coupon does not print out.
What is a Catalina Coupon?
If you aren’t familiar with Catalina coupons, they print from small gray machines located near the cash registers after you have checked out. These are also sometimes called checkout coupons.
A Catalina offer requires that a certain dollar amount or quantity be purchased by the customer. After this requirement is made, a coupon will print for a certain dollar off the next time you shop in the store that issued the Catalina.
What can you use a Catalina Coupon on?
Usually these coupons can be used on almost anything, except items prohibited by law like cigarettes, alcohol, etc. For example, if you have a Catalina coupon good for $2 off your next purchase, you could buy a loaf of bread for a price of $2. Using the coupon would deduct $2 off the bread, making it cost $0 at the register!
Sometimes Catalina coupons will also print out for savings on a particular product. These coupons are usually manufacturers’ coupons, are to be used on the product stated, and never double. As far as I know they also should be redeemed at the store in which they were issued.
So what do you do if a Catalina Coupon does not print out as expected?
Usually Catalina offers print out just as planned. However, at times you may find disappointment as you did not receive the coupon you expected.
First, double-check that the offer is known to be working at the store where you made your purchase. You can check for signage on the store shelves, find it advertised on a store’s website, or do a search online to see if others received the Catalina at that particular store.
Next, verify that you bought the correct size and quantity for the offer. Many times the Catalina coupon will only be triggered if certain products or sizes are purchased. Again you could find the details of a current Catalina through an online search. One of my favorite sites to check Catalina’s detail is Living Rich With Coupons.
If your Catalina does not print from a store known to be running a particular offer, contact Catalina Marketing at 1-888-826-8766 or through this form here. Once they have verified the sale, they will send you the Catalina coupon in the mail.
While this isn’t ideal if you planned to use the coupon right away, it really doesn’t take very long to receive your coupon. Any time I have had to contact them, I have received the coupon within a week’s time.
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